Australasian Gambling Safety Journal
Volume 1 · Issue 1 · January 2026
Consumer protection · Offshore gambling risk assessment

CoinCasino Australia Review 2026: Is It Safe, Legit, or a Scam?

Abstract

Australians searching for CoinCasino are mostly asking the same thing: can you actually trust this site with your money? The short answer, based on every verifiable data point available in early 2026, is no. Between a Trustpilot rating of 2.1 out of 5, a Casino Guru Safety Index of 5.6 (categorised as "Below Average"), formal warnings from both the Australian ACMA and Sweden's Spelinspektionen, and a pattern of withdrawal complaints that spans hundreds of individual reports, CoinCasino is a site Australian players should avoid entirely.[1][2][3][4]

This review exists to walk through the specific evidence behind that conclusion. Not vague warnings, not promotional copy dressed up as caution. Every claim below links back to documented complaints, regulatory records, or verified platform data.


CoinCasino at a Glance

Detail Information
Website coincasino.com
Launched Late 2024
Operator EOD Code SRL (Costa Rica, Corp. ID 3-101-910497) / Igloo Ventures SRL (Costa Rica, Reg. 3-102-880024) — conflicting disclosures across subdomains
Licence Anjouan Gaming Authority, Licence No. ALSI-142311005-FI2
Trustpilot Score 2.1/5 (147 reviews as of late January 2026)
Casino Guru Safety Index 5.6/10 — "Below Average"
Australia Status Listed as a restricted country in CoinCasino's own T&Cs; sister brand CoinPoker blocked by ACMA and formally warned
Welcome Bonus 200% up to $30,000 + up to 50 free spins (60x wagering requirement)
Games 3,000–4,000+ from 70+ providers
Crypto Supported 20+ including BTC, ETH, USDT, SOL, DOGE, ADA, SHIB

Why CoinCasino Is Flagged as Unsafe for Australians

The ACMA Problem

Online casinos are illegal in Australia under the Interactive Gambling Act 2001. The ACMA enforces this by requesting ISPs to block offshore gambling sites. Since the first blocking request in November 2019, over 1,455 illegal gambling and affiliate websites have been blocked across the country.[3]

CoinPoker, the sister brand that shares CoinCasino's operator and infrastructure, was directly targeted by ACMA. In Q1 2025, ACMA issued a formal warning to Precise IG Solutions B.V. (operator of CoinPoker) for offering prohibited and unlicensed gambling services to Australian customers. CoinPoker was also among seven sites ACMA requested ISPs to block for breaching the Interactive Gambling Act.

CoinCasino itself lists Australia as a restricted territory in its own terms and conditions. Despite this, Australian traffic still reaches the site because DNS-level blocking is imperfect, and no dedicated block against coincasino.com has been confirmed at the time of writing. That doesn't mean it's legal to use. It means enforcement hasn't caught up with this specific URL yet.

The practical consequence: if you play at CoinCasino from Australia and something goes wrong — your withdrawal gets rejected, your account gets closed with funds inside, your winnings get confiscated — you have zero legal recourse. Australian consumer protection laws do not extend to unlicensed offshore operators.

The Anjouan Licence Means Very Little

CoinCasino holds licence ALSI-142311005-FI2 from the Autonomous Island of Anjouan, Union of Comoros. On paper, that's a real licence number from a real jurisdiction. In practice, an Anjouan licence provides almost none of the protections that matter to players.

The Central Bank of the Comoros has publicly disavowed the Anjouan Offshore Financial Authority (AOFA), the body that underpins Anjouan's licensing apparatus. A FinTelegram compliance report on CoinCasino noted that Anjouan licences require minimal due diligence, feature no meaningful ongoing supervision, and offer no player dispute resolution mechanisms. The jurisdiction is widely characterised in compliance circles as a "Curaçao alternative" for operators seeking minimal regulatory oversight.[5]

Compare that to what a licence from the UK Gambling Commission or the Malta Gaming Authority requires: mandatory segregation of player funds, active complaint resolution, enforceable advertising standards, responsible gambling audits. Anjouan has none of these.

The Operator Identity Problem

This is where things get particularly murky. CoinCasino's Terms and Conditions on the main domain state the site is owned and operated by EOD Code SRL, a Costa Rican company (Corp. ID 3-101-910497). However, the Terms on the play.coincasino.com subdomain name Igloo Ventures SRL (Costa Rica, Reg. 3-102-880024) as the operator. That's two different legal entities named as the operator of the same casino, depending on which page you're reading.

Both companies are part of the same broader corporate network that also includes MIBS N.V. (Curaçao) and Simba N.V. This group collectively operates over 30 online casino brands, including Lucky Block, Mega Dice, Instant Casino, TG Casino, Crashino, and many others. Each brand operates under a different entity name depending on the region and licensing route.

No ultimate beneficial owners (UBOs) are publicly disclosed. FinTelegram flagged this as a significant governance risk, noting the combination of anonymous ownership, minimal licensing, and aggressive marketing into regulated Western markets.[5]

The Swedish gambling authority Spelinspektionen took action in May 2025, banning all three entities — EOD Code SRL, Igloo Ventures SRL, and MIBS NV — from offering gambling services in Sweden. The regulator found they had been using affiliate marketing, banner ads on Swedish websites, and influencer promotions on Instagram and Twitch to target Swedish consumers without a Swedish licence.[4]

Trustpilot: What 147 Reviews Actually Say

CoinCasino's Trustpilot profile sits at 2.1 out of 5 stars with 147 reviews as of late January 2026. The star distribution tells a clear story: 73% of all reviews are 1-star, 17% are 5-star, and 8% are 4-star. Almost nothing sits in the middle. That polarisation pattern often indicates a mix of genuine negative experiences alongside a cluster of positive reviews that may or may not be organic.[1]

Withdrawal Refusals and Delays (Most Common)

The single most frequent complaint is straightforward: players deposit, play, win, request a withdrawal, and then never receive their money. The methods described for denying withdrawals vary, but several tactics come up repeatedly.

One reviewer in January 2026 described depositing roughly $200, winning over $4,000, submitting a withdrawal, and having the account flagged. Another from the same month reported that CoinCasino closed their account and confiscated $242, including $100 of the player's own deposits, citing "Fraud" but providing no evidence or specific rule violation. Support later reclassified the reason as a "commercial decision."

A particularly detailed complaint from December 2025 described a €1,600 withdrawal request that was rejected three separate times using shifting justifications: first a "withdrawal alternative required," then a demand for a 3-month bank statement, neither of which the reviewer considered standard KYC procedures. After the reviewer sent a formal demand letter, the casino closed their account without communication or payment, cutting off access to transaction logs and chat history.

Hidden KYC Requirements

CoinCasino markets itself as a "no KYC" platform. Registration requires only an email address. Deposits go through without identity checks. The KYC requirement surfaces only when a player tries to withdraw, particularly if the amount is significant.

A September 2025 reviewer explained it plainly: the site advertises instant withdrawals and no KYC, but upon requesting a withdrawal after a sports bet win, they were forced to complete identity verification. An April 2025 review from another player described the pattern as deliberate: small withdrawals process fine to build trust, but wins above roughly 2,000 USDT trigger sudden KYC demands. When that player submitted correct documentation, they received no response for 8 months.

One reviewer from Curaçao reported that the Veriff verification tool CoinCasino uses repeatedly failed to authenticate their identity. Even after manually submitting documents in the specified format, the casino's only response to rejected address verification was "This document is invalid" with no further explanation.

Account Closures Without Warning

Multiple reviewers describe having their accounts shut down abruptly. In some cases, this happens during or immediately after a withdrawal request. In November 2025, one reviewer reported that their account was closed with the claim that they had requested closure 5 months earlier, which they denied — they had been actively depositing and playing until a £550 win.

A UK-based reviewer flagged that CoinCasino was operating and advertising in the UK without a valid UKGC licence. When they asked for their account to be closed, support was completely unresponsive.

Self-Exclusion Failures

At least two reviews describe situations where players requested self-exclusion or account closure for responsible gambling reasons, and the casino either failed to act or applied only temporary restrictions. One Finnish reviewer in December 2025 requested account closure due to withdrawal delays. The casino implemented a temporary cool-off period instead of permanent self-exclusion, which the player described as misleading. Another reviewer stated the casino ignored their self-exclusion request entirely, leading to further losses they hold the casino responsible for.

The Positive Reviews

About 25% of reviews are 4 or 5 stars. Some describe successful deposits and withdrawals — one January 2026 reviewer reported receiving a $4,000 withdrawal successfully, though they described being nervous about it after reading other reviews. An 8-month regular player rated the site 4 stars, saying deposits and crypto withdrawals worked well for them.

These positive experiences are worth noting, but they don't cancel out the pattern. A casino that pays out consistently to some players while confiscating funds from others is a worse sign than a casino that's slow across the board. It suggests selective enforcement of terms to deny larger payouts.

Casino Guru Assessment

Casino Guru, one of the more thorough independent casino review databases, assigned CoinCasino a Safety Index of 5.6 out of 10. Their assessment categorised it as "Below Average" and stated it is "not a good choice for those who look for an online casino that prioritizes fair treatment and safety of its customers." [2]

Their T&Cs review found "some questionable rules or clauses" that they consider "somewhat unfair." The complaint database at the time of their review contained 3 formal complaints, resulting in 3,418 black points.

The documented complaints on Casino Guru include an Australian player whose account was closed after submitting withdrawal requests totalling NZD 1,880. The casino claimed the player had violated rules because deposits were made from a third-party bank account. A Finnish player reported a withdrawal pending since December 19, 2025, with no resolution. An Irish player reported unprocessed winnings.

The Welcome Bonus: Why 60x Wagering Is Punishing

CoinCasino advertises a 200% match bonus up to $30,000 with up to 50 free spins on the Wanted Dead or a Wild slot. On the surface, a 200% match is three times your deposit. In practice, the terms make it extremely difficult to actually withdraw anything from this bonus.

The wagering requirement is 60x. For every $1 of bonus funds, you need to wager $60 before that portion becomes withdrawable. The bonus doesn't unlock all at once, either: 10% of the bonus releases each time you wager 6x your deposit amount. Free spin winnings carry a separate 35x wagering requirement. The entire bonus expires 14 days after the deposit.

To put concrete numbers on this: if you deposit $100, you receive $200 in bonus funds ($300 total balance). To unlock and withdraw the full $200 bonus, you need to wager $12,000 total (60 x $200) within two weeks. Slot contributions count 100%, live casino games contribute 50%, roulette contributes 5%, and dice/crash games contribute 0%.

At those terms, the statistical likelihood of having any bonus money left to withdraw is extremely low. The maximum bet while the bonus is active is capped at $3–$5 depending on the source, limiting any potential for variance-based wins.

The 60x wagering is notably higher than industry norms. Most reputable casinos set wagering requirements between 25x and 40x. A 60x requirement puts CoinCasino's bonus firmly in "near impossible to clear" territory for the average player.

Payment Methods and Withdrawal Limits

CoinCasino is crypto-first. Deposits are accepted in over 20 cryptocurrencies: Bitcoin, Ethereum, USDT, USDC, Solana, Cardano, Dogecoin, Litecoin, TRON, XRP, Shiba Inu, PEPE, BONK, FLOKI, and others. Players without crypto can purchase it on-site via MoonPay using Visa, Mastercard, or Apple Pay. The minimum deposit is $10 or equivalent.

Withdrawal limits are where it gets restrictive:

  • Daily: €4,000
  • Weekly: €10,000
  • Monthly: €20,000

For a casino that accepts deposits up to $30,000 in bonus matching alone, these withdrawal caps create an obvious bottleneck. A large win could take months to fully cash out, during which time all the withdrawal issues described in Trustpilot reviews remain a risk for each individual transaction.

CoinCasino claims to process withdrawals instantly for verified accounts, or within 24 hours if manual review is required. Based on the complaint data, "manual review" appears to be triggered selectively, and for some players it never resolves.

The payment routing itself raises questions. FinTelegram's compliance report found that card and Google Pay payments are routed through opaque payment domains (ChanneltoPay and AgPayer) with minimal public information about the processing entities behind them. The on-site "Buy Crypto" flow uses Changelly but completes through MoonPay, functioning as a de facto fiat on-ramp that introduces its own KYC layer through Sumsub.[5]

Games and Software Providers

CoinCasino's game library is genuinely large. The catalogue includes 3,000 to 4,000+ titles from over 70 software providers including Pragmatic Play, NetEnt, Evolution Gaming, Hacksaw Gaming, BGaming, Play'n GO, Quickspin, Betsoft, Blueprint Gaming, and EvoPlay.

Slots dominate the library with over 2,000 titles. Popular options include Gates of Olympus, Wanted Dead or a Wild, Big Bass Bonanza, Wolf Gold, and Book of Dead. Bonus Buy slots, Megaways variants, and Octoplay's progressive jackpot titles are all present. A demo mode exists for free play.

The live casino section runs through Evolution and Pragmatic Play with 400+ options including blackjack, roulette, baccarat, and game shows like Crazy Time and Dream Catcher. Table games cover standard blackjack and roulette variants. Crash games and dice games are also available.

A full sportsbook powered by BETBY covers 30–45+ sports including football, basketball, tennis, cricket, and eSports, with in-play betting available.

None of this changes the fundamental problem. The games themselves come from legitimate, independently audited providers. But the games working fairly doesn't matter if the casino won't let you withdraw your winnings. A rigged game and a fair game both produce the same result for the player if the payout never arrives.

CoinCasino Mobile Experience

There is no dedicated CoinCasino app for iOS or Android. The site operates through a responsive mobile browser version that independent reviews describe as functional on both Samsung and iPhone devices. The interface adjusts to screen size, and game loading times are reportedly reasonable.

CoinCasino also offers Telegram integration, allowing players to access casino games and sports betting through the Telegram app. This is tied to the user's CoinCasino account.

How CoinCasino Compares to Trustworthy Alternatives

Australian players looking for legal gambling options should only consider platforms holding an Australian state or territory licence. Licensed online wagering services can be verified on the ACMA's official register. These services come with mandatory consumer protections including responsible gambling tools, BetStop self-exclusion integration, complaints processes, and legal accountability.[3]

CoinCasino holds none of these qualifications. It operates from offshore, holds a licence from a jurisdiction that multiple financial regulators have described as lacking credibility, and its own corporate structure is opaque enough that two different legal entities appear as the operator depending on which part of the website you visit.

What to Do If You've Already Used CoinCasino

If you've deposited funds and haven't experienced problems yet, withdraw everything you can immediately. The complaint pattern shows that issues tend to surface at the withdrawal stage, not during play or deposits.

If you've had a withdrawal blocked or your account closed with funds inside:

  1. Screenshot everything: transaction history, chat logs, emails, bonus terms pages. CoinCasino has been reported to cut off account access after closures.
  2. File a complaint with Casino Guru's Complaint Resolution Centre. They track complaints and apply black points to the casino's Safety Index, and occasionally resolve disputes.
  3. Report the site to ACMA through their online complaint form or by calling 1300 850 115.
  4. Do not deposit more money trying to meet additional requirements the casino imposes after the fact. This is a documented tactic.

If you're experiencing financial difficulty related to gambling, free confidential support is available 24 hours a day through the National Gambling Helpline at 1800 858 858 or via Gambling Help Online.

Frequently Asked Questions

Is CoinCasino legal in Australia?

No. Online casinos are prohibited in Australia under the Interactive Gambling Act 2001. CoinCasino holds no Australian licence, lists Australia as a restricted territory in its own terms, and its sister brand CoinPoker has been formally warned and blocked by ACMA for breaching Australian gambling law.

Is CoinCasino a scam?

CoinCasino is a registered business with a (weak) gaming licence and real games from real providers. Calling it an outright "scam" oversimplifies the situation. What the evidence shows is a pattern of selective withdrawal denials, surprise KYC demands after deposits, account closures that coincide with withdrawal requests, and confiscation of funds under vague justifications. Whether that constitutes a "scam" or just extremely unfriendly business practices depends on your definition, but the practical outcome for affected players is the same: lost money with no recourse.

Does CoinCasino require KYC verification?

Officially, no. Registration requires only an email. In practice, numerous players report that KYC is triggered at the point of withdrawal, particularly for amounts above roughly $2,000. The verification tool used (Veriff) has been reported by multiple players to malfunction or reject valid documents without explanation.

Can I withdraw from CoinCasino in Australia?

CoinCasino processes withdrawals in cryptocurrency. Daily limits are €4,000, weekly €10,000, and monthly €20,000. However, based on Trustpilot and Casino Guru complaint data, a significant number of Australian and international players report being unable to complete withdrawals at all. The casino is not legally permitted to serve Australian customers.

What cryptocurrencies does CoinCasino accept?

Over 20, including Bitcoin (BTC), Ethereum (ETH), Tether (USDT), USD Coin (USDC), Solana (SOL), Cardano (ADA), Dogecoin (DOGE), Litecoin (LTC), TRON (TRX), Ripple (XRP), Shiba Inu (SHIB), PEPE, BONK, FLOKI, and Avalanche (AVAX). Fiat purchases are available through MoonPay using Visa, Mastercard, or Apple Pay.

Who owns CoinCasino?

CoinCasino's operator identity is unclear. The main domain Terms name EOD Code SRL (Costa Rica). The play subdomain Terms name Igloo Ventures SRL (Costa Rica). Both entities are connected to MIBS N.V. (Curaçao) and Simba N.V. as part of a broader group operating 30+ casino brands. No ultimate beneficial owners are publicly disclosed.

What is CoinCasino's Trustpilot rating?

2.1 out of 5 stars based on 147 reviews (January 2026). 73% of reviews are 1-star. The most common complaints involve refused or delayed withdrawals, surprise KYC demands, and account closures with confiscated balances.[1]

Is CoinCasino's Anjouan licence legitimate?

The licence number ALSI-142311005-FI2 appears on the Anjouan Gaming Authority's register. However, the Anjouan licensing regime is widely considered one of the weakest in the industry. The Central Bank of the Comoros has disavowed the AOFA framework that underpins it. There are no meaningful player dispute mechanisms, no mandatory fund segregation, and minimal ongoing supervision.

Does CoinCasino have a sportsbook?

Yes. A BETBY-powered sportsbook covers 30–45+ sports with pre-match and in-play betting. Cricket, football, basketball, tennis, and eSports all have extensive markets. However, Australian players cannot legally use this sportsbook, and complaint data includes sports bettors who were denied withdrawals after winning bets.

What happens if CoinCasino won't pay me?

Your options are limited. You can file a complaint through Casino Guru, report the site to ACMA, and document everything. The Anjouan licence provides no player dispute resolution. Australian consumer protection laws do not cover unlicensed offshore operators. This is the core reason why playing at unlicensed sites carries genuine financial risk.

Is CoinCasino connected to CoinPoker?

Yes. CoinCasino was developed as a sister platform to CoinPoker, and both share the same operator network. CoinPoker was formally warned by ACMA and blocked in Australia for violating the Interactive Gambling Act. Precise IG Solutions B.V. was identified as CoinPoker's operator in the ACMA warning.

What are CoinCasino's withdrawal limits?

€4,000 per day, €10,000 per week, €20,000 per month. Withdrawals are processed in cryptocurrency. CoinCasino claims instant processing for verified accounts and up to 24 hours for manual review. Player complaints indicate that processing times can be significantly longer, and some withdrawals are never completed.

Can I self-exclude from CoinCasino?

CoinCasino's responsible gambling page mentions deposit limits, cool-off periods, and self-exclusion options. However, player complaints on Trustpilot describe situations where self-exclusion requests were either ignored or replaced with temporary restrictions instead of permanent account closure. CoinCasino is not part of Australia's BetStop National Self-Exclusion Register.

Are CoinCasino's games fair?

The games come from established, independently regulated providers like Pragmatic Play, NetEnt, and Evolution Gaming. These providers use certified RNG systems. The games themselves are likely fair. The issue isn't the games — it's whether the casino pays out when you win.

Summary

CoinCasino operates offshore without any Australian licence, under a weak Anjouan gaming credential, through a corporate structure that names different legal entities on different parts of its own website. Its sister brand has been formally warned and blocked by Australia's gambling regulator. Its Trustpilot profile, with 73% 1-star reviews, documents a consistent pattern of withdrawal refusals, surprise identity demands, and unexplained account closures. Casino Guru rates its safety as below average.

For Australian players, the situation is unambiguous. CoinCasino is not legal to use in this country, and if anything goes wrong, you have no protection and no path to recovering your money. There are licensed, regulated wagering services available in Australia that operate under the law and are accountable to it. Use those instead.

Further Reading

References

  1. Trustpilot — Coincasino reviews
  2. Casino Guru — safety index and complaint database
  3. ACMA — online gambling services and enforcement
  4. Spelinspektionen — Swedish Gambling Authority
  5. FinTelegram — compliance reporting